How to Order

Click the "Add to Cart" buttons throughout our site for secure on-line ordering.
To order by phone, call 877-211-2457 or 207-255-2716.

Let us gift wrap and enclose your greeting at no extra charge.

Call or E-mail us about ordering any of our products.
We are glad to discuss custom tilework and patterns.

Privacy Policy

It is our policy to never disclose, share or sell customer information for any commercial purpose. We keep a data base of our customers for our own use, as well as information necessary to comply with state and federal laws. We do not e-mail our customers with unsolicited sales offers.

Delivery Standards, Terms and Conditions

Our pottery and tiles are handmade and/or hand painted in Washington County, Maine and will vary slightly from the images shown and from each other. Orders typically ship within 1 to 3 weeks. Please call 877-211-2457 or 207-255-2716 if your order is time sensitive.

We offer UPS Ground Service or USPS Priority Mail to addresses within the USA, including AK & HI.

A street address is required for UPS delivery.

Please call 877-211-2457 or 207-255-2716 for international shipping.

All orders will be transacted in US Dollars.

Occasionally, a package will require additional charges due to size, weight or extra insurance. If this is the case, we will notify you in advance before we process your order.
You can choose to send a gift to another address. We will gift box and gift wrap your selection and enclose your greeting at no extra charge.

Return policy

Items may be returned for credit, exchange or refund within 30 days of receipt. Call 877-211-2457 or 207-255-2716 to arrange return shipment. You are responsible for the return shipping charges and insurance. The items must be in unused condition.

It is our policy to replace items damaged in shipment. Call 877-211-2457 or 207-255-2716 to arrange return shipping. We will refund the return shipping cost and send a replacement upon arrival back to Columbia Falls. We file our own damage claim so you don't have to! We pack our pottery very well and rarely have breakage.

Columbia Falls Pottery

4 Main St. US Rt. 1
Machias ME, 04654

Visit our Contact Page for Hours and Directions